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Managing Risk in Electronic Banking: Taming the Electronic Tiger Training Course

This training course gives you the skills to implement the required controls in order to effectively manage electronic banking risks.

Managing Risk in Electronic Banking Course Background

This course examines how the traditional risk profile has shifted and focuses on these changes and what needs to be done to effectively implement an efficient operational risk regime that includes all the required controls.

In essence, we examine how to tame this tiger known as electronic banking.

Have a question? Email us at: or call us at: (+852) 2273-4393

Course Agenda

The Nature of Electronic Banking
What is electronic banking and how does it work? We cover the following critical areas:

• Definition of Electronic Banking
• Informational Websites
• Transactional Websites
• Electronic Banking Components
• Electronic Banking Support Services
• Weblinking
• Account Aggregation
• Electronic Authentication
• Website Hosting
• Payments for e-Commerce
• Wireless electronic banking

Risk Management Principles for Electronic Banking
Aimed at assisting banks to expand their existing risk oversight policies and processes to cover their Electronic Banking activities they focus on the critical issues of:

• Board and Management Oversight
• Security Controls
• Legal and Reputational Risk Management.
• Security Control Practices for electronic banking
• Managing Outsourced Electronic Banking Systems and Services
• Authorization Practices for Electronic Banking Applications
• Audit Trail Practices
• Maintaining the Privacy of Customer Electronic Banking Information
• Business Continuity and Contingency Planning Practices for Electronic Banking

Electronic Banking Risks
We examine the special nature of the risks associated with Electronic Banking, including their effects on:

• Transaction/Operations Risk
• Credit Risk
• Liquidity, Interest Rate, Price/Market Risks
• Compliance/Legal Risk
• Strategic Risk
• Reputation Risk

Taming the Electronic Tiger - Managing the Risk in Electronic Banking

• Board and Management Oversight
• Electronic Banking Strategy
• Cost-Benefit Analysis and Risk Assessment
• Monitoring, Accountability and Audit
• Managing Outsourcing Relationships
• Due Diligence for Outsourcing Solutions
• Contracts for Third-Party Services
• Oversight and Monitoring of Third Parties
• Information Security Program
• Security Guidelines

What do past delegates say about this course?

Who should attend this electronic banking training course?

This course is a must for every Risk Manager as well as all who are involved in all aspects of Electronic Banking Services including:

• Banking Product Designers
• National Banking Supervisors
• Operations Risk Managers
• Bank Operation Managers
• Bank Retail & Corporate Customer Managers and Liaison Staff
• Corporate Treasurers & Associated Accounting Staff
• Internal & External Auditors

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Have a question? Email us at: or call us at: (+852) 2273-4393

Why Ethan Hathaway training courses?

• Practical. Learn from experienced and active industry practitioners and what's being practiced by your peers.
• Applicable. Apply what you learn in your job and your career
• Specially designed courses by industry active experts for industry practitioners
• Quality Control. Each expert instructor is interviewed and vetted through our senior management and our 5-point instructor criteria.
• Valuable. Earn more revenue or save your organisation from monetary loss. You and your organisation will quickly earn back your investment on the course fee and more
• Enjoyable. Speakers who have a passion for their topic
• Clear. Turning complex concepts into easy to understand concepts
• Limited seats - each session is limited to between 18-25 seats

What do you receive from an Ethan Hathaway training course?

• You gain knowledge and skills that make you valuable to your company and your career
• Instruction by industry experts
• Course notes and reference package
• Daily lunch, snacks and refreshments
• Certificate of completion
• Meeting your industry peers
• Ask questions relevant to your job

Download the course brochure to learn more

Your course instructor

Richard Barr: Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans 19 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was intimately involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 9 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.

He has spent extensive time servicing a diversity of "financial institutional" clients, in South Africa, Poland, Sweden, Ireland, Netherlands, Greece, Bermuda, Malawi, United Kingdom and across North America. Clients that Richard and Citadel Advantage have dealt with such notable firms as AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, INDEbank, IBM, Montran and Fundtech, as well as many others.

Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff from the Bank of England, South African Reserve Bank, Central Bank of Ireland and Bank of Portugal who have attended training sessions presented by Richard.

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Dates & Locations & Fees

Date	Location	Venue	Course Fee	Early Bird Fee	Register
13 Dec - 14 Dec, 2010	SG, Singapore	Marina Mandarin Hotel	US$3198	See Brochure

Early Birds Save Up To 30% Off the Regular Fee, download the brochure to learn more

Limited seats - Email us: for availability.

* Venue, dates, course fees, promotions, course content, course instructor are all subject to change

Can't find a session in a city near you?

If there's no session scheduled in a city near you, you have the following options:

• In-house training: If you have a group of 8 or more, consider having us run this course in-house for you
• Co-sponsored training: Between 5-7 people, consider a co-sponsored course - you agree to send this set number of people to the course if we run it in a city near you and Ethan Hathaway sells the remaining seats to other companies
• Distance learning: Less than 5 people, consider distance training format: live trainer presents over phone lines/web at pre-scheduled times (available only for select courses)
• Just tell us where you want the course: Let us know which city you'd like us to run this course in - we'll plan it if there's enough demand

Email us at: for more information regarding the above options.

Register for the course

You may book your place on the course by any of these methods:

1. Online booking - simply click on the "Register Me" button next to the course date you wish to register and it will take you through our quick online registration procedure.
2. Email us at: - please include your full contact details.
3. Fax us the booking form (included in the brochure) to: +852 3014-0721
4. Or call: +852 2273-4393 during normal office hours

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Related Courses

• Operational Risk Management: Basel II Compliance
• Back Office Management for Financial Institutions Workshop
• Anti-Money Laundering for Banks
• International Bank Compliance
• Business Continuity & Scenario Planning for Banks & Financial Institutions
• Reducing Risk in Foreign Exchange Settlements
• Bank Internal Audit School
• Advanced Operational Risk Management
• Risk Management School
• E-Banking Business Opportunities

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Learn more about this course

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