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Process Improvement and Managing Change in a Banking Environment Training Course

This training course, designed specifically for bankers, guides you through the world of Business Processes what they are and how you can improve them.

Course Overview

Process Improvement and innovation is a series of actions taken to identify, analyze and improve existing business and other operational processes within an organisation to meet its goals and objectives. Such goal/objectives may include the need to reduce costs, achieve greater operational efficiency, the merging and simplification of existing processes etc. Business process improvement follows a specific methodology or strategy to create successful results. All banking operations whether back-office, middle-office or front-office are based on business processes. Often however, Business Processes have been inherited from earlier times, have been endlessly modified over time and tend to lose their earlier efficiencies.

With Process Improvement comes change. Often too, these changes introduce a layer of uneasiness to the individuals that make up the financial institution. Just as critical as the innovation and improvement is getting your staff to accept change as beneficial even within their own comfort zones.

View the detailed course content and the latest discount promotions:
Download the course info kit
Have a question? Email us at: support [at] ethanhathaway [dot] com or call us at: (+852) 2376-3330

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Course Agenda Highlights

Who should attend?

Operations and business staff at all levels involved in business processes. This will include staff from commercial banks, investment banks, foreign exchange dealers and brokerage companies, multinational corporations, money managers, commodity trading advisors, insurance companies, governments, central banks, pension and hedge funds, investment companies, brokers/dealers.

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View the detailed course content and the latest discount promotions:
Download the course info kit
Have a question? Email us at: support [at] ethanhathaway [dot] com or call us at: (+852) 2376-3330

Why Ethan Hathaway Training Courses?

What Do You Receive from an Ethan Hathaway Training Course?

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Dates & Locations & Fees

Sorry, there are presently no public dates for this course, however, this course is available on an in-house basis.

Date Location Venue Course Fee Early Bird Fee Register

Early Bird SavingsEarly Birds May Save Up To 30%** Off the Regular Fee, download the brochure to learn more

Limited seatsLimited seats - Email us: support [at] ethanhathaway [dot] comfor availability.

* Venue, dates, course fees, promotions, course content, course instructor are all subject to change

** Selected courses only

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Can't Find a Session in a City Near You?

If there's no session scheduled in a city near you, you have the following options:

Email us at: support [at] ethanhathaway [dot] com for more information regarding the above options.

Enroll in the Course

You may book your place on the course by any of these methods:

  1. Online booking - simply click on the "Register Me" button next to the course date you wish to register and it will take you through our quick online registration procedure.
  2. Email us at: support at ethanhathaway dot com- please include your full contact details.
  3. Fax us the booking form (included in the brochure) to: +852 3014-0721
  4. Or call: +852 2376-3330 during normal office hours

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Related Instructor-Led Courses

Related Online Courses

Presently no related online/self-study courses listed.

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Learn More About This Course

Download the course information booklet
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Inside the course information booklet you'll find:

  • Detailed course agenda of what you'll learn
  • Eligible discounts
  • Our course quality guarantee
  • Course expert biography
  • Course venue details
  • Cancellation & refund policies
  • Course registration form
  • Printer-friendly PDF
  • Small file size for fast & easy download
  • Easy to share with colleagues & friends

Complete the details to the right and click on "Send me the booklet" to have the course booklet emailed to you immediately.

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  4. Don't want to fill out the form?
  5. Email Us: support at ethanhathaway dot com and we'll email you the details by the next business day.
  6. Or call us at: +852 2376-3330 during regular office hours (GMT+8)

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