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Are You Making These 5 Service-Level Agreement (SLA) Mistakes?

Reading Time: 5 minutes

If you work with service-level agreements, you could be making at least one of these five common mistakes: Undefined or poorly defined objectives and metrics in service-level agreements (SLAs). One of the most common mistakes when drafting an SLA is not having a clear understanding of what the agreement should achieve. Objectives and metrics should […]

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The Beginner’s Guide to Enterprise Risk Management and How it Can Help You Manage Your Business

Reading Time: 3 minutes

Introduction: What is Enterprise Risk Management? Enterprise risk management is the process of identifying, assessing, and managing risks to the organization. It is a systematic approach to identify the sources of risk that can affect an organization’s objectives. Risk management is a process which identifies and analyzes possible events, quantifies their probability and impact on

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The Beginner’s Guide to Procurement and How it Can Help Your Business

Reading Time: 3 minutes

Introduction: What is Procurement? Procurement is the process of obtaining goods, services, and supplies for an organization. It can be defined as the act of buying. The procurement process is often broken down into three main phases: Planning and Preparation, Solicitation and Award, and Contract Administration. In the planning and preparation phase, a buyer will

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The Beginner’s Guide to Corporate Compliance

Reading Time: 3 minutes

Introduction: What is Corporate Compliance? Compliance is the act of ensuring that a company follows the law. This includes all laws, regulations, and policies that are relevant to the company. Compliance is a broad concept that takes into account many different areas of business. It includes everything from ethical behavior to regulatory compliance. Compliance is

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The Complete Beginner’s Guide to Digital Banking and How it is Changing the Way We Bank

Reading Time: 3 minutes

Introduction: What is Digital Banking? Digital banking is a new way of banking that has been introduced to the market. It is a form of online or mobile banking. Digital banking allows customers to bank on their own terms and from their own devices. Some people may have heard about digital banking, but they don’t

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