Treasury Management

Are You Making These 5 Service-Level Agreement (SLA) Mistakes?

Features / By
Reading Time: 5 minutes

If you work with service-level agreements, you could be making at least one of these five common mistakes: Undefined or poorly defined objectives and metrics in service-level agreements (SLAs). One of the most common mistakes when drafting an SLA is not having a clear understanding of what the agreement should achieve. Objectives and metrics should …

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Transparency for the Sake of Credibility

Commentary, Sales Edge / By
Reading Time: 1 minute

In an interesting move today, some of the world’s largest banks are over-hauling the way they do their foreign exchange trading…and they are doing this overhaul quite publicly. Bloomberg has the report on Barclays Plc, Deutsche Bank, et. al., on how they are making quite a statement with the public regarding the handling of Foreign …

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