ALS, or Lou Gehrig’s disease, can rob you of the ability to walk, control your muscles, and speak. After losing the ability to speak, everyday actions like coaching and leading meetings become almost impossible. Electronic media can provide a way to turn this illness into an advantage. Written communication is accessible, transparent, and builds trust. It eliminates physical stereotypes that come with in-person meetings. It also helps people really listen and absorb the message, and promotes objectivity and accountability.
Key Takeaways:
- Compared to spoken communication, written communication allows people to be more open and trusting.
- Written communication, IM’ing for instance, hinders judgmental attitudes toward other conversation participants.
- Written communication allows people time to really absorb and think about what they’re reading.
“Finally, there’s the impact on accountability: Research shows that we’re more likely to achieve our goals when we write them down.”
Read more: https://hbr.org/2017/09/what-i-learned-about-coaching-after-losing-the-ability-to-speak
