How to Create an Air-Tight Back Office

Back Office Management Training Course

This training course teaches you how to effectively improve the control, efficiency and performance of your treasury & bank back office operations.

Available as:

Online/Virtual Course (>>>Get on the notification list by downloading the course kit)
In-House Customised/Bespoke

Have a question? Email us at: [email protected] or visit the help center.

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Back Office Management Course

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Syllabus
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FAQ

How to create an air-tight back office

You’ll learn how to effectively improve the control, efficiency and performance of your treasury & bank back office operations.

I never imagined the great impact of the operational risk on the business as a whole before attending this course…

I never imagined the great impact of the operational risk on the business as a whole before attending this course…I got a lot of ideas to implement in my department / bank.
J.G.
Head of Internal Audit, Banco Nacional Ultramarino, Macau

Back Office Management Training Course Highlights

DAY ONE

  • Pre-emptive Control, Improve Your Performance and Productivity
  • Introduction to Systematic Control & Management Process
  • Organisation and Reporting Lines
  • Procedures
  • Project Management

DAY TWO

  • the Back Office as a Revenue Earner
  • Managing Staff
  • Management Information
  • Processing

DAY THREE

  • Crisis Management
  • Defining Risks
  • Disaster Recovery
  • Reviewing New Products

Download the Course booklet for More Detailed Syllabus.

Have a question? Email us at: [email protected] or visit the help center.

Who should attend this Back Office Management training course?

  • Back office personnel
  • Middle office staff
  • Operations staff
  • Settlement staff
  • Risk management staff
  • Treasury operations personnel
  • Treasury auditors
  • Financial controllers, accountants and analysts
  • Regulatory and compliance personnel

What Clients Say About Ethan Hathaway’s Operations Training Courses:

I never imagined the great impact of the operational risk on the business as a whole before attending this course…

I never imagined the great impact of the operational risk on the business as a whole before attending this course…I got a lot of ideas to implement in my department / bank.
J.G.
Head of Internal Audit, Banco Nacional Ultramarino, Macau

Informative, comprehensive and comprehensible

Informative, comprehensive and comprehensible
P.F.
Chief Risk Officer, ICBC Asia, Hong Kong

Well focused and relevant with good practical examples to bring out the concepts clearly.

Well focused and relevant with good practical examples to bring out the concepts clearly. Gave a good understanding and grasp of the subject.
S.R.
President Director, Bank SBI, Indonesia

A good comprehensive theoretical coverage with practical questions to ponder.

A good comprehensive theoretical coverage with practical questions to ponder.
W.S.
TMB Bank, Thailand

Before attending the course: “..not too much expectations, should be bit boring”…After attending:“…80% changed, lively course…

Before attending the course: “..not too much expectations, should be bit boring”…After attending:“…80% changed, lively course…what I liked most is the good scope of op risk area & well explained & illustrated of Basel II”
C.C.
Enterprise Risk Manager, Coutts Bank Von Ernst, Hong Kong

Course has met expectations in full. Cannot identify any unpleasant fact. Course is well organised, well presented and well facilitated.

Combination of raw Basel material vs. detailed business implementation examples it gives the option of both understanding a topic and evaluating your own business implementation.

Course has met expectations in full. Cannot identify any unpleasant fact. Course is well organised, well presented and well facilitated.
R.B.
TMB Bank, Thailand

Have a question? Email us at: [email protected] or visit the help center.

Available for In-House Training

There are currently no scheduled sessions for this training, however, it is available as an in-house training (*Available for online/virtual delivery.
In-person delivery only when COVID protocols allow).

Request an in-house training proposal below or learn more about In-House Training

Request an In-House Proposal

Why Ethan Hathaway

There are LOTS of training providers in the market, so why choose Ethan Hathaway?

Ethan Hathaway has established itself as a reputable training partner for over 16+ years to top companies all over the world.

Our philosophy is to make YOU as valuable as can be both in your career and your employer.

Why Ethan Hathaway

There are LOTS of training providers in the market, so why choose Ethan Hathaway?

Ethan Hathaway has established itself as a reputable training partner for over 16+ years to top companies all over the world.

Our philosophy is to make YOU as valuable as can be both in your career and your employer.

The quickest way to level up, become smarter & add value to your career in business

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