How to Create an Air-Tight Back Office
Back Office Management Training Course
This training course teaches you how to effectively improve the control, efficiency and performance of your treasury & bank back office operations.
How to create an air-tight back office
You’ll learn how to effectively improve the control, efficiency and performance of your treasury & bank back office operations.
Head of Internal Audit, Banco Nacional Ultramarino, Macau
- Agenda highlights
- Who should attend
Back Office Management Training Course Highlights
- Pre-emptive Control, Improve Your Performance and Productivity
- Introduction to Systematic Control & Management Process
- Organisation and Reporting Lines
- Project Management
- the Back Office as a Revenue Earner
- Managing Staff
- Management Information
- Crisis Management
- Defining Risks
- Disaster Recovery
- Reviewing New Products
Who should attend this Back Office Management training course?
- Back office personnel
- Middle office staff
- Operations staff
- Settlement staff
- Risk management staff
- Treasury operations personnel
- Treasury auditors
- Financial controllers, accountants and analysts
- Regulatory and compliance personnel
What customers say about our Operations training:
“Informative, comprehensive and comprehensible” – P.F., Chief Risk Officer, ICBC Asia, Hong Kong
“I never imagined the great impact of the operational risk on the business as a whole before attending this course…I got a lot of ideas to implement in my department / bank.” – J.G., Head of Internal Audit, Banco Nacional Ultramarino, Macau
“Well focused and relevant with good practical examples to bring out the concepts clearly. Gave a good understanding and grasp of the subject.” – S.R., President Director, Bank SBI, Indonesia
“A good comprehensive theoretical coverage with practical questions to ponder.” – W.S., TMB Bank, Thailand
“Combination of raw Basel material vs. detailed business implementation examples it gives the option of both understanding a topic and evaluating your own business implementation.
Course has met expectations in full. Cannot identify any unpleasant fact. Course is well organised, well presented and well facilitated.” – R.B., TMB Bank, Thailand
Before attending the course: “..not too much expectations, should be bit boring”…After attending:“…80% changed, lively course…what I liked most is the good scope of op risk area & well explained & illustrated of Basel II” – C.C., Enterprise Risk Manager, Coutts Bank Von Ernst, Hong Kong
18 Seats Only
Only 18 seats available per session so you get more personal attention.
You also receive a Course Reference Kit to take away for future reference. (Value of $200.00)
All our trainings are built for interaction and for you to get the most out of the training for your job and situation.
Ask questions specific to your situation. It's the closest you can get to getting personalised coaching.
Certificate of Completion
After completing the training, you receive an Ethan Hathaway gold-embossed certificate of completion to mark your achievement.
Schedule This Training
standard live training
3 Full Days
The above fees include:
We value your privacy.
Ethan Hathaway is accredited by the British Accreditation Council for Independent Further and Higher Education as an International Centre.