How to Incorporate Digital/E-Banking to Benefit Your Banking Business
Certified Digital / e-Banking Specialist (CEBS)™ Training Course
World’s Premier Digital Banking Training Provider
This course gives you an introduction to Digital / e-Banking and shows how Digital Banking may be harnessed to the benefit of bank and customer alike.
- Duration: approx. 7 hrs of video lessons
- Certification Exam: available online, multiple-choice questions, immediate results
- Beginner Level
- Flexible Schedule. Study at your own pace.
- Taught in English. Additional language subtitles coming soon:
- Spanish
- French
- Simplified Chinese
- Arabic
- Bahasa Indonesian
Regular fee: USD 297.00 – Today: 150 (USD) Limited-Time Only
Have a question? Email us at: support@ethanhathaway.com or visit the help center.
Most Recent Enrolees:
- Carmen from IBM
- Amanda from Rocklin, CA, USA
- Kristen from CA, USA
- Someone from NMB Bank
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Most Recent Enrolees:
- Carmen from IBM
- Amanda from Rocklin, CA, USA
- Kristen from CA, USA
- Someone from NMB Bank
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Digital/e-Banking Course Overview
Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to consumers, small businesses and corporates alike. We are all familiar with how the Internet, the Mobile-phone and Smartcards have changed our lives.
These new innovations hold great promise for banking and bank operations in both developed and emerging economies. To innovative, progressive, go-ahead banks these changes, known collectively as e-Banking (and to some as Digital Banking) hold great promise to change the way banking operations are carried out. And with that change will come new processes, procedures and business models.
On the positive side these changes present vast business opportunities for banks while on the flipside they have dramatically modified and in some cases increased many of the traditional risks associated with banking activities.
In this course we review the world of e-Banking and shows how e-Banking may be harnessed to the benefit of bank and customer alike. This course has been tailored to be equally of value in the development of e-Banking/ Digital Banking in both developed and developing economies.
Electronic banking carries its own unique characteristics, which sometimes increases and modifies some of the traditional risks associated with banking activities. These characteristics include:
- Extraordinary speed of change related to technological and customer service innovation,
- Universal and global nature of open electronic networks,
- Integration of electronic banking applications with legacy computer systems,
- Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.
This training shows you how technology is changing the face of banking and how it is altering both its risk profile and business model. This technology has major positive implications for banking – for banks and their customers alike.
What People Say About Our Courses:
Regular course fee: USD 297.00
Enroll today for just 150 (USD) – Limited Time Only
Have a question? Email us at: support@ethanhathaway.com or visit the help center.
Digital/e-Banking Course Syllabus & Highlights
- The face of E-Banking
- Case study: A look at Citibank (see 4:53 of Module 1)
- e-Banking Defined
- A SWOT analysis looking at the Pros & Cons of digital banking (see 9:13 of Module 2)
- E-Banking Innovation, Trends & Directions
- Security concerns in digital banking (see 32:30 of Module 2)
- The transition to E-Banking
- A look at Mobile NFC payments (see 8:36 of Module 3)
- How does mobile commerce work? (see 11:44 of Module 3)
- Mobile Payments (*Updated)
- How M-Pesa works (see 6:16 of Module 4)
- Mobile Payments Technology (*Updated)
- Reasons for M-Pesa’s Success
- The 3 reasons for M-Pesa’s success (see 1:59 of Module 6)
- How M-Pesa executed its strategy (see 19:54 of Module 6)
- From M-Pesa to Apple Pay
- A deeper look at Apple Pay (see 1:18 of Module 7)
- Risk Management in E-Banking
- What are the risks in digital banking? (see 10:04 in Module 8)
- How to manage your digital banking risks (see 27:16 in Module 8)
- Bank for International Settlement’s Risk Management Principles
- The 3 broad categories of BIS principles relating to digital banking (see 2:58 in Module 9)
- Innovation in E-Banking
- Exercise in Innovation (see 1:04 Module 10)
- Examples of Innovation from daily life (see 12:25 Module 10)
- The New Product Development Cycle (see 16:12 Module 10)
- Product Development
- A look at Product Development at Bank of America (see 0:46 Module 11)
- Operating Strategies & Management Models
- A look at how customer needs change over time (see 7:31 Module 12)
- How to align strategic vision with business goals (see 9:57 Module 12)
- Examples of E-Banking Developments
- What makes a great digital banking service? (see 5:39 Module 13)
- Innovation in E-Banking: Products & Product Development Life Cycle
- Today’s Top Mobile Banking Apps
- Standards for Mobile Payments Acceptance
- Best practices for vendor (see 3:41 Module 15)
- Best practices for merchants (see 5:54 Module 15)
- The Future of Bank Branch
- Where is technology taking us? (see 2:07 Module 16)
- Building the bank branch of the future (see 8:53 Module 16)
- The Four Cornerstones of the Bank Branch (see 14:58 Module 16)
- The Future Is Now – E-Banking/Digital Banking
- What are the benefits of digital banking to the bank? (see 13:37 Module 17)
- The Most Innovative Banks (*Updated)
- The top bank for product and innovation (see 1:45 Module 18)
- The top bank for channel innovation (see 3:16 Module 18)
- The top bank for innovation in internal process improvement (see 5:11 Module 18)
- The top bank for innovation in societal & community impact (see 6:20 Module 18)
- The top bank for innovation in payments (see 8:40 Module 18)
- The top company for innovative non-bank financial services (see 10:00 Module 18)
- The bank who’s shown the most disruptive innovation in banking (see 11:10 Module 18)
- The most innovative community-based bank (see 12:54 Module 18)
- Payments & COVID-19 (*New)
*Optional CEBS Certification Exam: if you choose to take the CEBS Certification Exam, upon successful completion of the exam, you are eligible for the CEBS designation.
Who Should Attend
This course is a must for every Banking Manager as well as all who are involved in all aspects of Electronic Banking Services including:
- Banking Product Designers
- National Banking Supervisors
- Operations Risk Managers
- Bank Operation Managers
- Bank Retail & Corporate Customer Managers and Liaison Staff
- Corporate Treasurers & Associated Accounting Staff
- Internal & External Auditors
Regular course fee: USD 297.00
Enroll today for just 150 (USD) – Limited Time Only
Have a question? Email us at: support@ethanhathaway.com or visit the help center.
What customers say about our courses:
“I enjoyed being part of this Online-course, the way of explaining things was very clear and convenient. I would highly recommend this course to my friends and collegues [sic]!” – B.E.
“What I liked most about this course: How COVID impacted payments in 2020” – B.A.
“Informative, comprehensive and comprehensible” – P.F., Chief Risk Officer, ICBC Asia, Hong Kong
“I never imagined the great impact of the operational risk on the business as a whole before attending this course…I got a lot of ideas to implement in my department / bank.” – J.G., Head of Internal Audit, Banco Nacional Ultramarino, Macau
“Well focused and relevant with good practical examples to bring out the concepts clearly. Gave a good understanding and grasp of the subject.” – S.R., President Director, Bank SBI, Indonesia
“A good comprehensive theoretical coverage with practical questions to ponder.” – W.S., TMB Bank, Thailand
“Combination of raw Basel material vs. detailed business implementation examples it gives the option of both understanding a topic and evaluating your own business implementation.
Course has met expectations in full. Cannot identify any unpleasant fact. Course is well organised, well presented and well facilitated.” – R.B., TMB Bank, Thailand
Before attending the course: “..not too much expectations, should be bit boring”…After attending:“…80% changed, lively course…what I liked most is the good scope of op risk area & well explained & illustrated of Basel II” – C.C., Enterprise Risk Manager, Coutts Bank Von Ernst, Hong Kong
What You Receive
All ONLINE courses include:
Sneak Peak Inside the Online Learning Portal
Have a look inside the online learning portal to get an idea of what it’s like.
If you successfully complete the Certification Exam, you also receive:
Digital Badge
This digital badge designates you as a Certified Chartered Member of your specific designation, which you may use on business cards, resumes, LinkedIn profiles, website profiles, email signatures and more.
To continue using your badge, you must renew your membership certification each year.
Digital Certification Certificate
In addition to the Certificate of Completion for the course in general, if you successfully pass (achieve 80% or higher) the Certification exam, you also receive a (digital) certification certificate to mark your achievement.
Why Ethan Hathaway
There are LOTS of training providers in the market, so why choose Ethan Hathaway?
Ethan Hathaway has established itself as a reputable training partner for over 18+ years to top companies all over the world.
Our philosophy is to make YOU as valuable as can be both in your career and your employer.
Enrolment Options
Online Self-Study
USD 297
TODAY: USD 150
(12-months access)
For Individual learning at your own pace.
In-House Customized / Bespoke
Contact Us
Either schedule a private in-house delivery and/or customize the content to your specific needs.