Human Resources Archives | Ethan Hathaway

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Service Level Agreements (SLAs) MasterclassTraining Course

Service Level Agreements (SLAs) Masterclass Training CourseThis training course teaches you how to leverage service level agreements (sla’s) to drive performance in your business. Service Level Agreements (SLA’s) Course Benefits Aligning your SLAs with the objectives of the business Defining the roles of the various management Encompassing KPI’s into your SLA documents Determining   whether the deliverables […]

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