How to Incorporate Digital/E-Banking to Benefit Your Banking Business
Certified Digital / e-Banking Specialist (CEBS)™ Training Course
World’s Premier Digital Banking Training Provider
This course gives you an introduction to Digital / e-Banking and shows how Digital Banking may be harnessed to the benefit of bank and customer alike.
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Most Recent Enrolees:
- Carmen from IBM
- Amanda from Rocklin, CA, USA
- Kristen from CA, USA
- Someone from NMB Bank
Digital/e-Banking Course Overview
Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to consumers, small businesses and corporates alike. We are all familiar with how the Internet, the Mobile-phone and Smartcards have changed our lives.
These new innovations hold great promise for banking and bank operations in both developed and emerging economies. To innovative, progressive, go-ahead banks these changes, known collectively as e-Banking (and to some as Digital Banking) hold great promise to change the way banking operations are carried out. And with that change will come new processes, procedures and business models.
On the positive side these changes present vast business opportunities for banks while on the flipside they have dramatically modified and in some cases increased many of the traditional risks associated with banking activities.
In this course we review the world of e-Banking and shows how e-Banking may be harnessed to the benefit of bank and customer alike. This course has been tailored to be equally of value in the development of e-Banking/ Digital Banking in both developed and developing economies.
Electronic banking carries its own unique characteristics, which sometimes increases and modifies some of the traditional risks associated with banking activities. These characteristics include:
- Extraordinary speed of change related to technological and customer service innovation,
- Universal and global nature of open electronic networks,
- Integration of electronic banking applications with legacy computer systems,
- Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.
This training shows you how technology is changing the face of banking and how it is altering both its risk profile and business model. This technology has major positive implications for banking – for banks and their customers alike.
What People Say About Our Courses:
Digital/e-Banking Course Highlights
- The face of E-Banking
- e-Banking Defined
- E-Banking Innovation, Trends & Directions
- The transition to E-Banking
- Mobile Payments (*Updated)
- Mobile Payments Technology (*Updated)
- Reasons for M-Pesa’s Success
- From M-Pesa to Apple Pay
- Risk Management in E-Banking
- Bank for International Settlement’s Risk Management Principles
- Innovation in E-Banking
- Product Development
- Operating Strategies & Management Models
- Examples of E-Banking Developments
- Innovation in E-Banking: Products & Product Development Life Cycle
- Today’s Top Mobile Banking Apps
- Standards for Mobile Payments Acceptance
- The Future of Bank Branch
- The Future Is Now – E-Banking/Digital Banking
- The Most Innovative Banks (*Updated)
- Payments & COVID-19 (*New)
*Optional CEBS Certification Exam: if you choose to take the CEBS Certification Exam, upon successful completion of the exam, you are eligible for the CEBS designation.
Who Should Attend
This course is a must for every Banking Manager as well as all who are involved in all aspects of Electronic Banking Services including:
- Banking Product Designers
- National Banking Supervisors
- Operations Risk Managers
- Bank Operation Managers
- Bank Retail & Corporate Customer Managers and Liaison Staff
- Corporate Treasurers & Associated Accounting Staff
- Internal & External Auditors
What customers say about our courses:
“I enjoyed being part of this Online-course, the way of explaining things was very clear and convenient. I would highly recommend this course to my friends and collegues [sic]!” – B.E.
“What I liked most about this course: How COVID impacted payments in 2020” – B.A.
“Informative, comprehensive and comprehensible” – P.F., Chief Risk Officer, ICBC Asia, Hong Kong
“I never imagined the great impact of the operational risk on the business as a whole before attending this course…I got a lot of ideas to implement in my department / bank.” – J.G., Head of Internal Audit, Banco Nacional Ultramarino, Macau
“Well focused and relevant with good practical examples to bring out the concepts clearly. Gave a good understanding and grasp of the subject.” – S.R., President Director, Bank SBI, Indonesia
“A good comprehensive theoretical coverage with practical questions to ponder.” – W.S., TMB Bank, Thailand
“Combination of raw Basel material vs. detailed business implementation examples it gives the option of both understanding a topic and evaluating your own business implementation.
Course has met expectations in full. Cannot identify any unpleasant fact. Course is well organised, well presented and well facilitated.” – R.B., TMB Bank, Thailand
Before attending the course: “..not too much expectations, should be bit boring”…After attending:“…80% changed, lively course…what I liked most is the good scope of op risk area & well explained & illustrated of Basel II” – C.C., Enterprise Risk Manager, Coutts Bank Von Ernst, Hong Kong
What You Receive
All ONLINE courses include:
On-Demand Lessons
Online courses include on-demand video and/or text-based lessons with 12 months access (option to renew).
Go at your own pace.
Digital Downloads
Courses include digital resources, such as course slide decks, additional reading, exercises & more
Anywhere Access
Access the course(s) anywhere with an Internet-enabled device. (*Our own mobile app is in the works)
Digital Certificate
Upon successful course completion, you receive a digital certificate of completion to download & print.
Practical
Our training courses are designed to be practical, not just theoretical or academic.
Designed for Busy Professionals
Courses are designed for the busy working professional.
Sneak Peak Inside the Online Learning Portal
Have a look inside the online learning portal to get an idea of what it’s like.
Online Cohort-Based Sessions (*subject to availability) also include:
Instructor Q&A
Instructor Q&A’s via Zoom, text-based answers and/or recorded audios.
Q&A’s are at pre-scheduled times and recorded (where applicable).
Like-Minded Peers
Learn with a group of like-minded peers from all over the world in a small group setting.
If you successfully complete the Certification Exam, you also receive:

Digital Badge
This digital badge designates you as a Certified Digtial/e-Banking Specialist (CEBS)™, which you may use on business cards, resumes, LinkedIn profiles, website profiles, email signatures and more.
To continue using your badge, you must renew your membership certification each year.

Digital Certification Certificate
In addition to the Certificate of Completion for the course in general, if you successfully pass (achieve 80% or higher) the Certification exam, you also receive a (digital) certification certificate to mark your achievement.
Brain Trust Library Access
As part of your successful certification, you also receive a full year’s access to the EH Brain Trust Library to help you keep up-to-date on the industry issues.
You receive free access as long as you renew your membership fee and Chartered Member status.
Members-Only Discounts
In order to keep your status as a Chartered Member in good standing, you need to regularly take Continuing Professional Development courses.
You will be eligible for members only discounts for Ethan Hathaway events and courses to help keep up with your requirements.
Why Ethan Hathaway
Enrolment Options
Online Self-Study
USD499
USD297
For a Limited Time
For Individual learning at your own pace.
1 user
In-Person
USD2997
15-16 May 2023 – Singapore
19-20 November 2023 – Dubai, UAE
In-House Customized / Bespoke
Contact Us
Either schedule a private in-house delivery and/or customize the content to your specific needs.
Multiple users