Certified Business Operations Management Specialist-(CBOMS)™ Training Course

How to Become a Business Operations Management Specialist…

Certified Business Operations Management Specialist (CBOMS)™ Training Course

When you finish this training, you’ll have a proven blueprint for

Running an Efficient and Air-Tight Business (Unit)

…No matter what size business or industry you’re in

Certified Business Operations Management Specialist (CBOMS) BadgeYou’re the Captain of the Business Engine Room

If a CEO is the Captain of the ship, then as an Operations Professional, you’re the Captain of the Engine Room that makes the ship move.

According to PwC, two thirds of businesses look to cut costs but less than 30% of these businesses will hit their goals.

So, how do you create operational efficiency that is sustained over time, without sabotaging your customer’s experience and stifling innovation and growth for your business?

View the detailed course content and the latest discount promotions:

Have a question? Email us at: support@ethanhathaway.com or call us at: (+852) 3018-3221

I never imagined the great impact of the operational risk on the business as a whole before attending this course...I got a lot of ideas to implement in my department / bank.
Head of Internal Audit, Banco Nacional Ultramarino, Macau

FACT: ALL Businesses (whether small, medium or large) and regardless of industry need Business Operations Managers

…but most “Operations Management” courses don’t take into account real-life situations and are pretty boring and dry.

This course is purely practitioner-based.

Let me ask you this:

“Would you want to have a surgeon who’s only READ about how to perform surgery or would you rather have the surgeon who’s performed hundreds of surgeries?”

The answer is pretty clear (I hope…).

The Price of Poor Operations Management (or Mis-Management)…

…the price and potential losses can be massive.

The hard-earned sales and profits earned are quickly flushed away with poor operational management. You need to lay-off staff (which is an awful job), you start cutting back on benefits and morale of your entire team starts sinking like a block of concrete to the bottom of the ocean.

I don’t think I have to sell you on the importance of good operations. If you’re reading this, you already know it is an essential element of ANY business, because operations management:

  • Is the engine that makes your business hum and run smoothly day-in and day-out
  • Is the glue that holds all the different functions in your business together
  • Ensures your hard-earned money doesn’t go to waste

The Economist Intelligence Unit carried out a study where it has been estimated that more than 60% of major corporate strategies are not successfully implemented.

This training also helps to bridge that gap.

Most Operations Management Courses & Books are Boring and Too Academic…

…I know a lot of Universities have Operations Management programmes but one thing I hear repeatedly is that these programmes are too academic and dare I say it, “boring”.

Ethan Hathaway’s CBOMS™ programme is developed and taught by experts who are specialists in this field and consulting and working with business executives in operations roles on a daily basis.

Because what you read in a text book NEVER translates one-hundred percent into the real world.

Imagine This…

…imagine having the confidence to take on ANY obstacle head-on, knowing you’ve got the skills and a supporting network of peers to lean on for help whenever you need.

Imagine being THE go-to person for both your boss and staff because you’re known to get things done and done right.

View the detailed course content and the latest discount promotions:

Have a question? Email us at: support@ethanhathaway.com or call us at: (+852) 3018-3221

Why Ethan Hathaway?

There are LOTS of training providers in the market, so why choose Ethan Hathaway?

Ethan Hathaway has established itself as a reputable training partner for over a decade to top companies all over the world.

Our philosophy is to make YOU as valuable as can be both in your career and your employer.

Ethan Hathaway is also a British Accreditation Council (BAC) accredited international Centre.

To become BAC accredited, we undergo a rigorous inspection and assessment to show our devotion and commitment to ensuring we provide YOU with a quality training result.

Not many other training providers can say they have gone through this process or commitment.

Ethan Hathaway Logo

Accredited By

BAC AccreditedEthan Hathaway is accredited by the British Accreditation Council for Independent Further and Higher Education as an International Centre.

Why Should You Get Certified?

If you’re an individual…

…this certification gives you a leg up on the competition.

Unlike any other Manager, you’ll have a certificate AND badge to prove your Operations Management expertise from a source that is trusted by global businesses – which is what REALLY counts.

More importantly, it will make you a better Operations Manager.

So, if you want to:

  • Move up the ladder in your career (or start/change careers)
  • Have something tangible to show your dedication in your own self-development
  • Add new skills to your toolset to leave your competition behind and step up the ladder in pay grade…

…this course and certification is for you.

If you’re a CEO, Director or Business Owner…

…there’s a chance you don’t need to get certified, but…

…your team should get certified.

Why certify your team? Here’s a few good reasons:

  • Improve your reputation as an employer for being a great place to work because you invest in your staff development
  • Have peace of mind your Operations Managers have a standardised level of skills and competency.

If you’re taking the course for yourself, there’s no obligation to get certified, you can also just take the course itself.

Either way, this training gives you value for a crucial part of your business.

NOTE: Certification is optional. You may take the course without doing the certification exam (however, you will not receive the Certification benefits).

The non-certified certificate completion will show that you completed the "Business Operations Management" training course.

  • Agenda highlights
  • Who should enroll
  • Reviews

Business Operations Management Course Agenda Highlights

  • How to Execute Your Business Strategy
  • Business Performance Management
  • Reducing Costs & Supply Chain Management
  • Introduction to Service-Level Agreements (SLA’s)
  • Operations as a Profit Center – Growing the Business with Better Operations
  • How to Effectively Lead & Motivate Your Team
  • OPTIONAL: Certification ExamYou must pass the certification exam in order to receive the additional Certified Business Operations Management Specialist (CBOMS)™ designation & certificate.

    You will still receive a certificate of completion (Business Operations Management Course) for the course whether you complete the exam or not.

***Download the course information booklet for the FULL details of what’s covered.***

View the detailed course content and the latest discount promotions:

Have a question? Email us at: support@ethanhathaway.com or call us at: (+852) 3018-3221

Discover How to Turn Your Operations into a Well-Oiled Machine

Here’s what you gain with the Certified Business Operations Management Specialist (CBOMS)™ training:

  • Discover how to bridge the gap between your company’s strategy and actually executing it properly
  • How to put a plan in motion quickly and efficiently
  • Understand why execution is as important as the strategy
  • Improve your business system thinking approach
  • How to manage and improve your business operations using key metrics and indicators
  • How to measure the performance of your SLA’s
  • How to use SLA’s to achieve your business objectives
  • How to benchmark services and establish world class standards so you set a high-standard of service delivery
  • How to turn your Operations into a profit centre and contribute to bottom-line revenue

What You Get with the Live Course

Expert Coaching

You get 4-full days of expert coaching and get answers to your specific questions valued at $24,000.00

Reference Pack

Course notes, slide decks and resources for your future reference.
(value of $200.00)

Meet Your Peers

Meet other professionals from around the world in an intimate setting so you can make REAL connections unlike that of a large-scale event (value $$495.00)

Limited to 25 Seats Only

Most courses pack in as many people as possible (how many have you seen actually tell you the exact number seats are available?), but ours is strictly limited to a maximum of 25 people – so you get high-level & personalised attention

Private Discussion Group

You’ll be invited to join our private members-only professional group on LinkedIn (value $479.64)

Certificate of Completion

After completing the training, you receive a gold-embossed Ethan Hathaway certificate of completion to mark your achievement.

If you successfully complete the Certification Exam, you also receive:

Certified Business Operations Management Specialist (CBOMS) Badge

Digital CBOMS™ Badge

This digital badge designates you as a Certified Business Operations Management Specialist (CBOMS)™, which you may use on business cards, resumes, LinkedIn profiles, website profiles, email signatures and more.

To continue using your badge, you must renew your membership certification each year.


In addition to the Certificate of Completion for the course in general, if you successfully pass the Certification exam, you also receive a CBOMS™ Certificate to mark your achievement.

EH BrainTrust Membership Access

As part of your successful certification, you also receive a full year's access to the EH Brain Trust Mastermind Membership to help you keep up-to-date on the industry issues.

You receive free access as long as you renew your membership fee and CBOMS™ status.​

Members Only Discounts

In order to keep your status as a CBOMS™ in good standing, you need to regularly take Continuing Professional Development courses.

You will be eligible for members only discounts for Ethan Hathaway events and courses to help keep up with your requirements.​

Online / Distance Learning Course Available

This course is also available via online distance learning. ALL Certified and Non-Certified Delegates get the following:

Video lessons

Over 8 hours of on-demand video lessons so you may watch at your own convenience.


Downloadable PDF notes & slide decks and resources for your future reference.

Unlimited Access

You have unlimited access to the course lessons - study at your own pace.

Anywhere Access

Access the course with any Internet-enabled device. No software or special requirements needed.

Scheduled Mentor-Access

If you select this option, you're eligible for scheduled Question and Answer (Q&A) sessions where you can submit any questions specific to your situation or about anything in the course.

​See below for scheduled Mentor-Access sessions.

Q&A sessions are recorded for you to view at your leisure.

It's the closest you can get to getting personalised coaching.

Certificate of Completion

After completing the training, you receive a digital & printable Ethan Hathaway certificate of completion to mark your achievement.

For Corporate Plans (multi-user access), please contact us at: support@ethanhathaway.com

Total Value You Receive From This Course Is $25,174.64

Your Investment Is...

We could charge $10,000 and it would still be of value because think of all the financial returns you gain from knowing how to manage your business operations like a well-oiled machine.

But you won’t need to invest anywhere near this amount…

…the investment is only $1590.

You get at least $25,174.64 of value for just $1590.

At the regular fee, it comes to just $4.36 per day…the price of a daily coffee!

Book Your Seat

* Venue, dates, course fees, promotions, course content, course instructor are all subject to change




Course Fee

Early Bird


8 January-28 February 2018


Distance Learning

USD 1590

Download brochure to find out

2 April-31 May 2018


Distance Learning

USD 1590

Download brochure to find out

2 July-31 August 2018


Distance Learning

USD 1590

Download brochure to find out

8 October-30 November 2018


Distance Learning

USD 1590

Download brochure to find out

Don't Need the Instructor Q&A Sessions?

If you don't need the Instructor Q&A sessions, feel free to select the Self-Study only online distance learning option below.

Frequently Asked Questions

Q: How many attempts do I get for the exam?

A: Your fee includes 2 attempts at the exam. The highest score will be your final result.

Q: Is there a time limit for the exam?

A: Yes, the exam must be completed within 90 minutes of starting the exam.

Q: What is the required grade to pass the exam?

A: You must achieve a grade score of 80% or higher to become certified.

Q: How difficult is the exam?

A: The exam is in multiple-choice format and is meant to verify you have learned and understood the objectives of the course.

We have made the exam challenging in order to ensure a high degree of standard for certification.

Q: Do I have to take the exam?

A: No, the Certification exam is optional and you may take the course without taking the certification exam.

Please note, by not taking the certification exam, you are not eligible for a badge, membership, nor the CBOMS designation.

Q: What are the system requirements?

  • A PC or a MAC computer (Compatible with an Windows or Mac O/S computer)
  • Works on iPad and iPhone
  • Web Browser Software such as the latest Firefox or Internet Explorer or Safari or Chrome
  • Intenet connection (It is highly recommended that you have a high-speed Internet connection such as broadband/DSL)
  • Computer Speakers or headphones (for courses that include audio and video)

Q: How do I take the exam?

A: The certification exam is delivered online.

Q: Am I guaranteed employment if I become Certified?

A: No. There is no certification, qualification or training course that can guarantee employment.

While we hope this certification can help you get a leg up on competition, it is no guarantee of future employment.

Q: Am I guaranteed to pass the exam?

A: No. There is no guarantee you will pass the exam.

The certification exam is an unbiased exam meant to objectively evaluate a potential delegate's learning.

Q: Can I get a refund for the online course?

A: No, we do not issue refunds on online courses nor the certification exams.

If we find you have a valid reason to ask for credit, we are happy to offer you credit towards future products/services at our discretion.

Q: Are scholarships available?

A: Currently we do not offer any scholarships. 

Under certain circumstances, we may offer a payment plan for eligible individuals.

Q: Is this Certification internationally recognized?

A: Recognition is a subjective-thing. However, Ethan Hathaway is a globally recognized training provider to multinational companies and government agencies.

We also work with industry experts and professionals on our Board of Advisors to ensure the courses are relevant for the current market.

And finally, we are a British Accreditation Council (BAC) accredited international training centre.

View the detailed course content and the latest discount promotions:

Have a question? Email us at: support@ethanhathaway.com or call us at: (+852) 3018-3221