How to Incorporate E-Banking to Benefit Your Banking Business
E-Banking Business Opportunities / Certified e-Banking Specialist (CEBS)™ Training Course
This course gives you an introduction to e-Banking and shows how e-Banking may be harnessed to the benefit of bank and customer alike.
e-Banking Course Overview
Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to consumers, small businesses and corporates alike. We are all familiar with how the Internet, the Mobile-phone and Smartcards have changed our lives.
These new innovations hold great promise for banking and bank operations in both developed and emerging economies. To innovative, progressive, go-ahead banks these changes, known collectively as e-Banking (and to some as Digital Banking) hold great promise to change the way banking operations are carried out. And with that change will come new processes, procedures and business models.
On the positive side these changes present vast business opportunities for banks while on the flipside they have dramatically modified and in some cases increased many of the traditional risks associated with banking activities.
In this course we review the world of e-Banking and shows how e-Banking may be harnessed to the benefit of bank and customer alike. This course has been tailored to be equally of value in the development of e-Banking/ Digital Banking in both developed and developing economies.
Electronic banking carries its own unique characteristics, which sometimes increases and modifies some of the traditional risks associated with banking activities. These characteristics include:
- Extraordinary speed of change related to technological and customer service innovation,
- Universal and global nature of open electronic networks,
- Integration of electronic banking applications with legacy computer systems,
- Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.
This training shows you how technology is changing the face of banking and how it is altering both its risk profile and business model. This technology has major positive implications for banking – for banks and their customers alike.
Chief Risk Officer, ICBC Asia, Hong Kong
- Agenda highlights
- Who should attend
- The face of E-Banking
- e-Banking Defined
- E-Banking Innovation, Trends & Directions
- The transition to E-Banking
- Mobile Payments
- Mobile Payments Technology
- Reasons for M-Pesa’s Success
- From M-Pesa to Apple Pay
- Risk Management in E-Banking
- Bank for International Settlement’s Risk Management Principles
- Innovation in E-Banking
- Product Development
- Operating Strategies & Management Models
- Examples of E-Banking Developments
- Innovation in E-Banking: Products & Product Development Life Cycle
- Today’s Top Mobile Banking Apps
- Standards for Mobile Payments Acceptance
- The Future of Bank Branch
- The Future Is Now – E-Banking/Digital Banking
- The Most Innovative Banks
*Optional CEBS Certification Exam: if you choose to take the CEBS Certification Exam, upon successful completion of the exam, you are eligible for the CEBS designation.
This course is a must for every Risk Manager as well as all who are involved in all aspects of Electronic Banking Services including:
- Banking Product Designers
- National Banking Supervisors
- Operations Risk Managers
- Bank Operation Managers
- Bank Retail & Corporate Customer Managers and Liaison Staff
- Corporate Treasurers & Associated Accounting Staff
- Internal & External Auditors
What customers say about our compliance and risk courses:
“Informative, comprehensive and comprehensible” – P.F., Chief Risk Officer, ICBC Asia, Hong Kong
“I never imagined the great impact of the operational risk on the business as a whole before attending this course…I got a lot of ideas to implement in my department / bank.” – J.G., Head of Internal Audit, Banco Nacional Ultramarino, Macau
“Well focused and relevant with good practical examples to bring out the concepts clearly. Gave a good understanding and grasp of the subject.” – S.R., President Director, Bank SBI, Indonesia
“A good comprehensive theoretical coverage with practical questions to ponder.” – W.S., TMB Bank, Thailand
“Combination of raw Basel material vs. detailed business implementation examples it gives the option of both understanding a topic and evaluating your own business implementation.
Course has met expectations in full. Cannot identify any unpleasant fact. Course is well organised, well presented and well facilitated.” – R.B., TMB Bank, Thailand
Before attending the course: “..not too much expectations, should be bit boring”…After attending:“…80% changed, lively course…what I liked most is the good scope of op risk area & well explained & illustrated of Basel II” – C.C., Enterprise Risk Manager, Coutts Bank Von Ernst, Hong Kong
View the detailed course content and the latest discount promotions:
Have a question? Email us at: email@example.com or call us at: (+852) 3018-3221
18 Seats Only
Only 18 seats available per in-person session so you get more personal attention.
You also receive a Course Reference Kit to take away for future reference. (Value of $200.00)
All our trainings are built for interaction and for you to get the most out of the training for your job and situation.
Ask questions specific to your situation. It's the closest you can get to getting personalised coaching.
Certificate of Completion
After completing the training, you receive an Ethan Hathaway gold-embossed certificate of completion to mark your achievement.
Online / Distance Learning Course Available
This course is delivered via online distance learning. ALL Certified and Non-Certified Delegates get the following:
On-demand video lessons so you may watch at your own convenience.
Downloadable PDF notes & slide decks and resources for your future reference.
You have unlimited access to the course lessons - study at your own pace.
Access the course with any Internet-enabled device. No software or special requirements needed.
If you select this option, you're eligible for scheduled Question and Answer (Q&A) sessions where you can submit any questions specific to your situation or about anything in the course.
See below for scheduled online Mentor-Access sessions.
Q&A sessions are recorded for you to view at your leisure.
It's the closest you can get to getting personalised coaching.
Certificate of Completion
After completing the training, you receive a digital & printable Ethan Hathaway certificate of completion to mark your achievement.
If you successfully complete the Certification Exam, you also receive:
Digital CEBS™ Badge
This digital badge designates you as a Certified e-Banking Specialist (CEBS)™, which you may use on business cards, resumes, LinkedIn profiles, website profiles, email signatures and more.
To continue using your badge, you must renew your membership certification each year.
In addition to the Certificate of Completion for the course in general, if you successfully pass the Certification exam, you also receive a digital printable CEBS™ Certificate to mark your achievement.
EH Brain Trust Membership Access
As part of your successful certification, you also receive a full year's access to the EH Brain Trust Membership to help you keep up-to-date on the industry issues.
You receive free access as long as you renew your membership fee and CEBS™ status.
Members Only Discounts
In order to keep your status as a CEBS in good standing, you need to regularly take Continuing Professional Development courses.
You will be eligible for members only discounts for Ethan Hathaway events and courses to help keep up with your requirements.
For Corporate Plans (multi-user access), please contact us at: firstname.lastname@example.org
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8 Jan-28 Feb 2018
2 April-31 May 2018
2 July-31 August 2018
8 October-30 November 2018
Don't Need the Instructor Q&A Sessions?
If you don't need the Instructor Q&A sessions, feel free to select the Self-Study only online distance learning option below.
** Venue, dates, course fees, promotions, course content, course instructor are all subject to change
Ethan Hathaway is accredited by the British Accreditation Council for Independent Further and Higher Education as an International Centre.