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This article addresses five important business points that the author learned from her time while working for Nordstrom. The five business points include always praising and complimenting your employees and coworkers, focusing on the customers and not the sale, having both excellent products along with an excellent team, taking care of a business work like it’s your business, and being a leader that others can follow. All five points are meant to create a more successful business and better work environment.
Key Takeaways:
- If you are not praising your employees and colleagues publicly and often, you are missing out on a valuable way to make people feel purposeful, connected, and loyal to your company and team.
- Stop worrying about making sales and focus on the customer experience.
- You are the CEO of your personal brand, and your name is on the door no matter where you go and what company you’re a part of.
“If you are not praising your employees and colleagues publicly and often, you are missing out on a valuable way to make people feel purposeful, connected, and loyal to your company and team”