5 Lifelong Business Lessons I Learned from Nordstrom

I learned some great business truths from this article, Treating your employees with respect and giving recognition where its due. Treating your customers with respect will build a loyal following to your business. How being the example makes a difference, and being able to put out and excellent product and find excellent employees will always pay off in the long run. As an employee you should act like its your name over the door.

Key Takeaways:

• If you are not praising your employees and colleagues publicly and often, you are missing out on a valuable way to make people feel purposeful, connected, and loyal to your company and team.
• Act Like Your Name Is on the Door
• If you’re a manager or executive, your team is watching you and will rise to the standard that you set.

“You are the CEO of your personal brand, and your name is on the door no matter where you go and what company you’re a part of. There is a reason Nordstrom is world-famous for legendary customer service: each employee, whether they’ve worked there for one day or twenty years, is encouraged to act like it’s their own business.”

http://blog.marketo.com/2016/06/5-lifelong-business-lessons-i-learned-from-nordstrom.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+modernb2bmarketing+%28Marketo+Marketing+Blog%29