A Radical Approach to Customer Feedback: Talk to Your Customers

Talking to customers useful relating to the feedback of customers. What the customer expects from the service is right. Being aware of the needs of the customer reflects improvements that may be made. In some situation it may seem that the customer has high and unreasonable expectation for the product. If this occurs, examine if the product is living up to the height. When a customer is asked for their personal opinion it is appreciated usually done in a moderate way.

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