Prior agreements in the world of business can help to alleviate disappointment of results. A manager may ask for a product or result and believe that he is explaining what is in his head, but if the production team has a differing picture, no matter how confident they are in their work, then the end result will not be what the manager expected. Previous and comprehensive agreement, along with periodic updates during the entire process can help to greatly diminish miscommunication of expectations.
Read more: Avoid Miscommunication by Exchanging Expectations for Agreements