Where does customer service rank in your business and endeavors? Is it something you give first thought to, or last? Perhaps we need a reassessment of our goals and what we are doing as we seek to garner the attention of following of a customer base. Learn from Craig Newmark today, the founder of Craigslist, on just how important customer service really is.
Read the full article here: #20yrscraigslist: respecting boundaries