Today’s leaders need to possess a high level of emotional intelligence in order to appeal to the most viable potential hires and inspire a level of performance from your existing employees that goes beyond the norm. This infographic compiled by the University of Maryland dictates that managers should try to cultivate their emotional intelligence by practicing five specific behaviors. In order they are, owning up to mistakes, exerting strict emotional control, being an active listener, open to criticism and cool under pressure.
The University’s research indicates that by upping their emotional intelligence, executives can increase profitability, create a culture of employee engagement and potentially millions of dollars that would ordinarily be lost to things like employee churn and falling productivity.
Read the full article here: http://blog.hubspot.com/sales/emotional-intelligence-behaviors
