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Four ways to Respond When Someone Objects To What You’ve Said is when you say something that someone thinks is wrong or you have made an error you weren’t aware of. In this particular article it emphasizes ways to avoid it or get around it. Buy avoiding it all you have to do is plead the 5th.
Key Takeaways:
- There are four ways to handle public criticism as a speaker: Avoid it, pivot, deny it, or own it. Each has its uses.
- Pivoting means switching the subject to one we’re more comfortable with. Politicians and pundits do this all the time, usually so they can deliver talking points they’ve planned and rehearsed.
- If you’ve really done nothing wrong, then go ahead and deny the accusations. If you can muster some righteous indignation, all the better.
“There are four ways to handle public criticism as a speaker: Avoid it, pivot, deny it, or own it.”