The most successful businesses strive for growth, embrace the digital age, and are constantly looking for ways to deliver and exceed customer expectations. To grow their business, companies need to become customer-centric in the design of their systems, processes, and practices, and instil a culture that supports a customer-focused operating model.
A growth-focused business should incorporate the latest technology to boost the customer experience. Businesses need to keep that customer focus at the front of their mind at all times.
Key Takeaways:
- In a recent survey employers were concerned that college graduates were not ready for the workforce.
- College graduates do offer some advantatages, notably Millennial graduates would rather work for less pay in a job they love, than high pay in a job that bores them.
- By training college graduates internally, employers are training their next generation of management offsetting the cost of future recruitment.
“In today’s highly competitive job market, companies want to find and retain the best talent possible.”
Read more: https://www.entrepreneur.com/article/297100
