The concept of “servant leadership,” as expressed by Robert K. Greenleaf, an executive for ATT in the 20th century, states that the leader should act in a supportive role toward subordinates. While still leading from authority, the servant leader can still use the natural desire to serve others to support individuals and the organization for which he or she works. This approach has been used successfully by many companies, and creates employee trust and low turn over within the organization.
Key Takeaways:
- Leadership is an important quality to have in order to be successful in life.
- A holistic approach to work and servant leadership are effective methods.
- Servant leaders employ a bottom up approach with their employees to be successful.
“This leadership approach is designed for both head and heart to be in the game.”