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A bad condo manager would be angered as to why the doors need to be closed. A great condo manager would involve the employees in coming up with solutions to whatever problem is being solved by keeping the doors closed. The employees, when being posed with the problem, might come up with the idea of “close the doors” or they might come up with something better. There are a wide variety of personalities in management, we’re going to show you the difference in that defies them.
Key Takeaways:
- the Toyota management style, encourages leaders to live in that “good to great” range (with apologies to Jim Collins).
- Bad managers bark orders. They are directive and tell employees what to do, without any explanation or context.
- Managers who are controlling and have all the answers want their employees to “check their brains at the door,” and often say so quite explicitly — or they spread that message in more subtle ways.
“A good condo manager would explain why the doors now need to be closed. And, if there wasn’t a good reason why, they wouldn’t force the change on a whim.”