I still see a lot of people denying the amount of job loss from the increased uptake of artificial intelligence (AI) but we’re going to be seeing more and more of these headlines and stories.
Marks & Spencers replaces call center staff with AI bots

I still see a lot of people denying the amount of job loss from the increased uptake of artificial intelligence (AI) but we’re going to be seeing more and more of these headlines and stories.